CustomerCapture247™ (CC247) A service operated by WebProgress.Net, Inc.
Effective Date: July 27, 2026 Last Updated: July 27, 2026
1. Agreement to These Terms
These Terms of Service (“Terms“) govern your access to and use of the CustomerCapture247™ website, landing pages, and the customer-capture, CRM, and marketing-automation services (collectively, the “Services“) provided by WebProgress.Net, Inc., an Illinois corporation (“CC247,” “we,” “us,” or “our“). CustomerCapture247™ is a brand and service operated by WebProgress.Net, Inc.
By accessing or using the Services, or by signing an order form or service agreement that references these Terms, you agree to be bound by these Terms. If you do not agree, do not use the Services. If you use the Services on behalf of a business, you represent that you are authorized to bind that business.
2. Description of the Services
CC247 provides done-for-you customer-capture and follow-up systems for local and service-based businesses. Depending on the plan purchased, the Services may include lead-capture landing pages and forms, a CRM and contact database, automated email and SMS follow-up, missed-call text-back, appointment booking and reminders, review-request flows, pipelines, reporting, and related setup and configuration. Specific features, deliverables, and fees are set out in the applicable order form, proposal, or plan description, which forms part of the agreement between us.
The Services are delivered in part through a third-party CRM and communications platform provided under our brand (“WebPro AI CRM“). Your use of that platform is also subject to the platform provider’s applicable terms.
3. Eligibility and Accounts
The Services are for business use by individuals aged 18 or older. You agree to provide accurate account information, keep it current, keep your credentials confidential, and remain responsible for all activity under your account.
4. Fees, Billing, and Subscriptions
- Fees. You agree to pay all fees stated in your order form or plan, which may include one-time setup fees and recurring subscription fees.
- Recurring billing and auto-renewal. Subscriptions renew automatically for successive periods (e.g., monthly) at the then-current rate until cancelled in accordance with these Terms. You authorize us to charge your payment method on each renewal.
- Taxes. Fees are exclusive of applicable taxes, which you are responsible for paying.
- Late payment. Overdue amounts may result in suspension of the Services and may accrue interest to the extent permitted by law.
- Refunds. Except where required by law or expressly stated in your order form, setup fees and paid subscription fees are non-refundable. [Adjust to reflect your actual refund policy.]
- Chargebacks. You agree to contact us to resolve billing disputes before initiating a chargeback.
5. Client Responsibilities and Messaging Compliance
You are solely responsible for how the Services are used with your own leads and customers, and specifically for the following:
- Consent. You must obtain and maintain all legally required consent before contacting any individual by SMS, email, or phone through the Services, including consent required under the Telephone Consumer Protection Act (TCPA), CAN-SPAM, applicable carrier/A2P 10DLC rules, GDPR/DSGVO, and other applicable laws.
- Accurate data. You are responsible for the accuracy and lawfulness of any contact data you provide or upload.
- Content. You are responsible for the content of all messages and materials sent through the Services on your behalf, and for ensuring they are truthful, lawful, and non-deceptive.
- Honoring opt-outs. You must promptly honor opt-out, unsubscribe, and do-not-contact requests.
- Prohibited use. You must not use the Services to send spam or unsolicited messages; to transmit unlawful, harassing, defamatory, or infringing content; to send messages in categories restricted by carriers (such as certain regulated financial, health, or controlled-substance content) without proper authorization; or to violate any applicable law.
You are responsible for compliance in your industry and jurisdiction. We may suspend or terminate Services used in violation of this Section.
6. Intellectual Property
- Our property. CC247, WebProgress.Net, Inc., and our licensors own all rights in the Services, including the CC247 systems, templates, snapshots, workflows, copy, designs, software, and brand assets. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription for your internal business purposes only.
- Your data. You retain ownership of the contact data and content you provide (“Your Data“). You grant us a license to host, process, and use Your Data as necessary to provide the Services and as described in our Privacy Policy.
- Feedback. If you provide feedback or suggestions, we may use them without restriction or obligation to you.
7. Third-Party Platforms and Services
The Services rely on third-party platforms and providers (for example, CRM, hosting, messaging, and payment providers). We are not responsible for third-party platforms, their availability, or their acts or omissions, and your use of them may be subject to their own terms.
8. No Guarantee of Results
The Services are marketing and automation tools. Any examples, estimates, or projections of leads, bookings, revenue, or return on investment are illustrative only and are not guarantees. Results depend on many factors outside our control, including your market, offer, pricing, responsiveness, and execution. We do not guarantee any specific outcome.
9. Confidentiality
Each party agrees to protect the other’s non-public business information disclosed in connection with the Services and to use it only to perform under the agreement, except where disclosure is required by law.
10. Term, Termination, and Effect of Termination
- Term. These Terms apply while you use the Services or maintain an active subscription.
- Termination. Either party may terminate as set out in the applicable order form; absent a stated term, either party may terminate on [30] days’ notice. We may suspend or terminate immediately for non-payment, breach of these Terms, or unlawful use.
- Effect. On termination, your right to use the Services ends. You may request export or deletion of Your Data; we will provide it within a commercially reasonable period, subject to legal retention requirements. Fees already incurred remain payable. Sections that by their nature should survive (including Sections 4, 5, 6, 8, 11, 12, and 13) survive termination.
11. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CC247 AND WEBPROGRESS.NET, INC. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE [THREE (3)] MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
13. Indemnification
You agree to defend, indemnify, and hold harmless CC247, WebProgress.Net, Inc., and their officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) Your Data or the content of messages sent on your behalf; (c) your failure to obtain required consent or otherwise comply with messaging, privacy, or marketing laws; or (d) your breach of these Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws rules. The exclusive venue for any dispute is the state or federal courts located in Cook County, Illinois, and you consent to their jurisdiction. [If you prefer arbitration, insert an arbitration/class-action-waiver clause here after attorney review.]
15. Changes to These Terms
We may modify these Terms from time to time. Changes are effective when posted on this page with a revised “Last Updated” date, or as otherwise stated in the notice. Your continued use of the Services after changes take effect constitutes acceptance.
16. Contact
WebProgress.Net, Inc. (operating CustomerCapture247™) 1331 W Chase Ave, Chicago, IL 60626, United States Email: [[email protected]] Phone: [872.985.6458]
This document is a template provided for CustomerCapture247™ / WebProgress.Net, Inc. and is not legal advice. Because CC247 involves paid subscriptions, SMS/email marketing, and processing of third-party personal data, it should be reviewed by a qualified attorney before publication.